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Case Citation
Legal Case Name

YOUNG v. ALLSTATE INS. CO. Case Brief

Supreme Court of Hawai`i2008
198 P.3d 666 119 Haw. 403 Torts Insurance Law Civil Procedure

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Case Brief Summary & Legal Analysis

General Brief
4 min read

tl;dr: An elderly woman sued an insurance company for its “scorched-earth” litigation tactics after a car accident. The court rejected claims for abuse of process and the novel tort of malicious defense, but allowed her claim for intentional infliction of emotional distress (IIED) to proceed.

Legal Significance: The case clarifies the “willful act” element for abuse of process, declines to recognize the tort of malicious defense, and establishes that an insurer’s systematic, bad-faith litigation conduct against a third-party claimant can constitute outrageous conduct sufficient for an IIED claim.

YOUNG v. ALLSTATE INS. CO. Law School Study Guide

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Case Facts & Court Holding

Key Facts & Case Background

Priscilla Young, an 84-year-old woman, was injured when an Allstate-insured driver, who admitted fault, rear-ended her. Allstate implemented a nationwide policy, “Claims Core Process Redesign” (CCPR), designed to increase profits by systematically underpaying claims. Following this policy, Allstate representatives induced Young’s trust, promising fair treatment and discouraging her from hiring an attorney. Despite her medical bills exceeding $6,000, Allstate offered only $5,300. After Young retained counsel and sued the insured, Allstate engaged in what Young termed “scorched-earth” tactics. It asserted baseless defenses, refused to negotiate seriously, and appealed a $45,189 arbitration award, forcing a trial. A jury ultimately awarded Young nearly $200,000. Young then filed a separate suit against Allstate and its attorney, alleging abuse of process, malicious defense, and intentional infliction of emotional distress (IIED) based on their claims-handling and litigation conduct.

Court Holding & Legal Precedent

Issue: Did the insurer’s systematic, bad-faith litigation tactics—including asserting baseless defenses, making grossly inadequate settlement offers, and appealing a valid arbitration award to pressure an elderly claimant—state a valid claim for abuse of process, the novel tort of malicious defense, or intentional infliction of emotional distress?

No as to abuse of process and malicious defense; Yes as to Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehe

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IRAC Legal Analysis

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Legal Issue

Did the insurer’s systematic, bad-faith litigation tactics—including asserting baseless defenses, making grossly inadequate settlement offers, and appealing a valid arbitration award to pressure an elderly claimant—state a valid claim for abuse of process, the novel tort of malicious defense, or intentional infliction of emotional distress?

Conclusion

This case provides a crucial framework for analyzing litigation-related torts, reinforcing the Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in

Legal Rule

(1) Abuse of process requires an ulterior purpose and a willful act Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur

Legal Analysis

The court's analysis distinguishes between different litigation-related torts. For abuse of process, Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt

Flash-to-Full Case Opinions

Flash Summary

  • Hawai`i declines to recognize the tort of “malicious defense,” citing its
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa

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