Case Citation
Legal Case Name

Kevin Nguyen v. Barnes & Noble Inc. Case Brief

Court of Appeals for the Ninth Circuit2014Docket #1039680
763 F.3d 1171 2014 WL 4056549 2014 U.S. App. LEXIS 15868

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Case Brief Summary & Legal Analysis

General Brief
3 min read

tl;dr: Court affirmed denial of arbitration, finding a website user did not assent to “browsewrap” terms of use, including an arbitration clause, because the hyperlink to the terms was not conspicuous enough to provide reasonable notice.

Legal Significance: Establishes that for browsewrap agreements, mere hyperlink availability without affirmative user action or prominent notice is insufficient for constructive assent to online contract terms, particularly for consumers.

Kevin Nguyen v. Barnes & Noble Inc. Law School Study Guide

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Case Facts & Court Holding

Key Facts & Case Background

Kevin Nguyen purchased two HP Touchpads from Barnes & Noble’s website. After his order was cancelled due to unexpectedly high demand, he filed a class action lawsuit alleging deceptive business practices. Barnes & Noble moved to compel arbitration, citing its website’s “Terms of Use.” These terms, which included an arbitration clause and stated that using the site or making a purchase constituted acceptance, were accessible via an underlined, green typeface hyperlink labeled “Terms of Use” located in the bottom left-hand corner of every page, including during the online checkout process. Nguyen neither clicked the hyperlink nor actually read the Terms of Use. Crucially, the website did not require users to affirmatively assent to the Terms (e.g., by clicking an “I agree” box) before completing a purchase. The central issue was whether Nguyen, by using the website, had entered into a binding agreement to arbitrate.

Court Holding & Legal Precedent

Issue: Did Nguyen, by merely using Barnes & Noble’s website to make a purchase, unambiguously manifest assent to the website’s Terms of Use, including its arbitration provision, when he was never prompted to assent and never read them?

No. The court affirmed the district court’s denial of Barnes & Noble’s Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commod

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IRAC Legal Analysis

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IRAC (Issue, Rule, Analysis, Conclusion) is the exact format professors want to see in your exam answers. Our exclusive Flash-to-Full briefs combine holding, analysis, and rule statements formatted to match what A+ students produce in exams. These structured briefs help reinforce the essential legal reasoning patterns expected in law school.

Legal Issue

Did Nguyen, by merely using Barnes & Noble’s website to make a purchase, unambiguously manifest assent to the website’s Terms of Use, including its arbitration provision, when he was never prompted to assent and never read them?

Conclusion

This case reinforces that for browsewrap agreements to be contractually binding, particularly Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea com

Legal Rule

Under New York law, mutual manifestation of assent is required for contract Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit e

Legal Analysis

The court, applying New York law as agreed by the parties (or Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia des

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Flash Summary

  • A website’s “Terms of Use” hyperlink, even if conspicuous and on
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillu

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