A more thorough explanation:

Definition: A business invitee is someone who is invited onto a property by a business for commercial purposes. This term is used in tort law to describe individuals who businesses owe a duty of care to protect. For example, customers who go into stores are business invitees, and the business owes them a level of care to keep them safe while they shop. This includes things like keeping floors dry, warning customers of potential hazards, and preventing items from falling off shelves.

Businesses are required by law to use reasonable care to protect invitees because customers and other invitees should expect to be safe while on the property. Businesses are in the best position to prevent dangerous conditions on their property.

Examples:

• A customer walking into a grocery store is a business invitee. The store owes the customer a duty of care to keep the floors clean and dry to prevent slips and falls.
• A person attending a concert at a venue is a business invitee. The venue owes the person a duty of care to ensure that the seating area is safe and that there are no hazards that could cause injury.
• A client visiting a law firm is a business invitee. The law firm owes the client a duty of care to keep the office space safe and free from hazards.

These examples illustrate how businesses have a responsibility to protect their customers and other invitees from harm while they are on the property. By taking reasonable steps to prevent accidents and injuries, businesses can fulfill their duty of care to their invitees.