Legal Definitions - warrantor

A warrantor is an individual or entity that provides a guarantee, either explicitly in writing or implicitly by law, regarding the quality, condition, or performance of a product or service. This guarantee creates a legal obligation for the warrantor to stand behind their promise.

• Example 1: Written Product Warranty

  A major appliance manufacturer sells a new washing machine and includes a one-year written warranty covering parts and labor for any manufacturing defects. If the washing machine breaks down due to a faulty component within that year, the manufacturer is obligated to repair or replace it.

  Explanation: In this scenario, the appliance manufacturer is the warrantor because they provided a clear, written guarantee about the quality and performance of their product for a specified period, thereby assuming a legal responsibility to address covered issues.

• Example 2: Written Service Warranty

  A reputable auto repair shop performs a significant engine overhaul and provides the customer with a written warranty stating that their work is guaranteed for 12 months or 12,000 miles, whichever comes first. If the engine experiences issues directly related to the overhaul within that timeframe, the shop will fix it at no additional cost.

  Explanation: The auto repair shop acts as the warrantor. By issuing a written document promising the quality of their service for a defined period, they create a legal obligation to correct any covered defects in their workmanship.

• Example 3: Implied Product Warranty

  A customer purchases a brand-new coffee maker from a department store. Even if the store doesn't provide its own separate written warranty, the law generally implies that the coffee maker is fit for its ordinary purpose—making coffee—and is of merchantable quality. If the coffee maker fails to brew coffee properly right out of the box due to a defect, the store may still have an obligation to the customer.

  Explanation: Here, the department store is the warrantor under an implied warranty. The law assumes that when they sell a product, it will function as expected for its intended use. If the product is inherently defective and cannot perform its basic function, the store has a legal responsibility to the consumer, even without an explicit written guarantee from the store itself.